Terms & Conditions

Last updated: March 2026

These terms and conditions apply to all purchases made through www.scenttwin.com, operated by Scent Twin based in London, United Kingdom.

By placing an order on our website, you agree to the following terms.

Products

All products sold on our website are inspired fragrances. Each product page clearly states which fragrance the product is inspired by. Scent Twin is not affiliated with, endorsed by, or connected to any of the original fragrance brands referenced on our website.

Our fragrances are formulated as extrait de parfum with high oil concentration.

Product images on our website are for illustration purposes. While we make every effort to represent our products accurately, slight variations in colour or packaging may occur.

Pricing and Payment

All prices on our website are listed in GBP and include VAT where applicable.

We accept payments through the methods shown at checkout. Payment must be completed in full before your order is dispatched.

We reserve the right to update our prices at any time. Any price changes will not affect orders that have already been placed and confirmed.

Orders

When you place an order, you will receive an email confirming that we have received it. This confirmation does not mean your order has been dispatched. A second email with tracking details will be sent once your order is on its way.

We reserve the right to cancel or refuse any order if the product is out of stock, if there is an error in pricing, or if we suspect fraudulent activity.

Shipping

Please refer to our Shipping & Delivery page for full details on delivery times, costs, and international shipping options.

Returns and Refunds

Please refer to our Returns & Refunds page for full details on our return process, eligibility, and refund timelines.

Intellectual Property

All content on our website, including text, images, videos, logos, and design, is the property of Scent Twin and is protected by copyright law. You may not copy, reproduce, or distribute any content from our website without our written permission.

Limitation of Liability

Scent Twin shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim related to a purchase shall not exceed the amount you paid for that specific order.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website will be subject to the jurisdiction of the courts of England and Wales.

Changes to These Terms

We may update these terms from time to time. The latest version will always be available on this page.

Contact

If you have any questions about these terms, please reach out to us through the Contact page on our website or email us at info@scenttwin.com.