Privacy Policy

Last updated: March 2026

Scent Twin ("we", "us", "our") operates the website www.scenttwin.com. This page explains what information we collect, how we use it, and your rights.

What We Collect

When you visit our website or place an order, we may collect the following:

Personal information you provide directly, such as your name, email address, shipping address, phone number, and payment details when you make a purchase.

Information collected automatically, such as your IP address, browser type, device type, pages you visit on our site, and how you found us. This is collected through cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send you order confirmations and shipping updates

  • Respond to your questions or requests through our Contact page

  • Send you marketing emails if you have opted in (you can unsubscribe at any time)

  • Improve our website and understand how customers use it

  • Prevent fraud and keep our website secure

We will never sell your personal information to third parties.

Who We Share Your Information With

We only share your information with third parties who help us run our business:

  • Shopify, who hosts our online store

  • Our shipping partners, who deliver your orders

  • Our payment processor, who handles transactions securely

  • Email marketing tools, if you have subscribed to our mailing list

All of these partners are required to protect your data and only use it for the purposes we have specified.

Cookies

Our website uses cookies to keep our site working properly, remember your cart, and understand how visitors use the site. You can manage your cookie preferences through your browser settings at any time.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Ask us to correct any inaccurate information

  • Ask us to delete your information

  • Unsubscribe from marketing emails at any time

To exercise any of these rights, contact us through the Contact page on our website.

Data Security

We take the security of your information seriously. All transactions are processed through secure, encrypted connections. We do not store your full payment card details on our systems.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Contact

If you have any questions about this privacy policy, please reach out to us through the Contact page on our website or email us at info@scenttwin.com.